Elevating ACA Member Engagement with inGAGE™
Explore the comprehensive capabilities of our innovative platform, dedicated to enhancing ACA program effectiveness. Our cutting-edge solutions transcend conventional boundaries, integrating predictive analytics and leveraging personalized outreach strategies for optimized member engagement. Fueled by Artificial Intelligence, our platform adeptly analyzes member risk, even without claims data, predicting future utilization such as hospital admissions and emergency department visits. This results in a real-time understanding of each member, driving scalable member engagement solutions that positively impact outcomes.
1
Data Excellence
Predict future utilization, including hospital admissions and emergency department visits, even without claims data, through innovative risk analysis.
2
Insights for Quality Measures
Elevate measures by delivering insights that matter and deliver personalized strategies for Next Best Actions.
3
Actions that Impact
Tailor outreach strategies and messages based on individual member strategic insights to transform healthcare outcomes. With solutions like:
- CAHPS and member satisfaction measures
- HEDIS and clinical engagement
- Member experience and retention
- Interactive Health Risk Assessment/HRA solution
Engagement Campaigns
Problem
Lengthy fulfillment turn-around-time for program enrollment.
Objective
Increase capabilities to allow outreach to be more personalized, effective and timely.
Results
From a 14 days to enroll a member in a program, to having everything complete in 3 days.
Satisfaction Increase
Problem
Single-channel communication limited participation.
Objective
Ability to match back outreach campaigns to health programs to track effectiveness.
Results
Centralizing data allowed for digital transformation of health program notifications that decreased costs overall.
Retention Improvement
Problem
Programs to keep members were inefficient, costly, and slow
Objective
Provide transparency into and A/B testing for campaigns to optimize retention
Results
Timely fulfillment of key documentation provided an improved experience with higher retention.
With can now take the predictive insights and ensure our teams proactively engage with members in a way like never before.
Head of Product for a Regional Health Plan
We love results
99%
Prediction Accuracy
Member Satisfaction
$1.82
PMPM SAVINGS
HRA Campaign
10M+ Lives
Next Best Action
Personalized Interventions
Let’s talk
Talk with our team of InsightinHealth experts and let us help you find the right solution for your organization’s needs.
